Shipping & Returns

 

We want to thank you for shopping at Wandering Maverick Boutique.It is our goal at Wandering Maverick Boutique that our customers have a great experience shopping with us, and we take great pride in the unique experience we provide.

The best way to get a hold of us is through our email info@wanderingmaverick.com

  • No refunds. Only exchange or store credit. 
  • Customers are responsible for shipping if they want to return.
  • Once WMB delivers to the post office, the package is no longer WMB’s responsibility. Please contact the local post office or sign up for text alerts for your package.
  • Items that were purchased with 20% off or more are FINAL SALE.
  • Canceled orders will be charged a 15% restocking fee. 
  • If your order is returned to the WMB warehouse due to an insufficient address, you will be required to pay the shipping back and provide a new address to send your order to. 
  • Wandering Maverick is not responsible for additional taxes, fees, postage, customs charges, etc. on international orders.

FAQ

I ordered the wrong size, how do I exchange it?

Please email info@wanderingmaverick.com. Once you email us with your order number and size you want to exchange for, we will give you the correct return address. Please note, the shirt must be returned within 1 week of notifying us. The customer is responsible for shipping back to the warehouse. We encourage you to have tracking information and send it over to us via email when you send your package. Please include your name and order number in the package.

I received a different size than what I ordered, how do I exchange it?

Please email info@wanderingmaverick.com within 3 business days of your package being delivered. We will email you a prepaid return label and as soon as it is dropped off in the mail, we will process the correct item to be shipped.

My T-shirt is damaged/incorrect. What should I do?

Please send pictures and your order number  to info@wanderingmaverick.com so we can determine what the next step will be. Rest assured you will receive exactly what you ordered!

Can you add a discount to my order? I forgot it at checkout. 

We cannot go back and discount orders. Please ensure that all codes are put in before hitting submit order.

Can I cancel my order?

If your order has not been sent into production, you may cancel with a 15% restocking fee. This covers fees that we have as a business.

USPS is sending my order back to you, can you please mail it back?

Yes, we will mail your order back to you. The customer will be responsible for providing a new shipping address. Customers will also be responsible to pay for the package to ship back to them if they originally had free shipping. 

I want to cancel/pause/edit my Monthly Tee/Crew Club membership.

Head to www.shopwmb.com and log in using the email address associated with your account. From there you can manage your subscription. If you have any troubles, please email us!

Customs is charging me more to get my package, will you refund me or pay the additional?

We will not pay any additional fees/postage at customs. Additionally, we will not refund for what you have to pay. On most international orders, we had to pay more for shipping than what you paid in the first place.

Shipping:
  • $6.95 flat-rate US shipping or FREE on US orders over $100!
  • Shipping based on weight for all international orders.
  • Turnaround time for custom orders is 10-15 BUSINESS DAYS
Returns: 
  • Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item. 
  • Returns are eligible for store credit only.
  • Sale/clearance items are NOT returnable, they are final sale. 
  • Shipping charges (original and return) are the customer’s responsibility. 

Subscription Boxes

  • Our Monthly Tee box Ships out once a month on the day of purchase you will be billed on a recurring basis monthly on the same day unless you pause or cancel your subscription.